ShareThisThe Bangkok based Medical Travel Quality Alliance (MTQUA) which promotes standards and practices for medical traveler's has recognized Fortis Hospitals, Bangalore (formerly Wockhardt Hospitals) as the most preferred destination in the world for medical tourists from America. The hospital was ranked # 1 in the first list of the top 10 world's best hospitals for medical tourists which was released at a press conference held in Bangkok on January 19, 2010.
According to MTQUA, the top five hospitals are: Fortis Hospitals, Bangalore (formerly Wockhardt Hospital), Gleneagles Hospital, Singapore, Prince Court Medical Centre, Kuala Lumpur, Shouldice Hospital, Toronto and Shoen-Kliniken, Munich.
"It gives us great pride to make India get the top slot as the world's leading destination for International patients" said Mr. Vishal Bali, CEO, Fortis Hospitals Group, India." By providing a strong foundation of quality in all our patient care processes along with affordability we have delivered to both our domestic and International patients' exceptional value" he said.
MTQUA recognized Fortis Hospitals, Bangalore (formerly Wockhardt Hospitals) as the # 1 on its list of Top 10 World's Best Hospitals for Medical Tourists on the following criteria:
1. Medical Quality - The hospital is an excellent surgery option for medical travelers seeking joint replacement, particularly hip resurfacing and replacement. It's also strong in cardiac surgery and neurosurgery. The hospital is internationally accredited by JCI.
2. International Patient Management -Fortis Hospitals has been sensitive to the needs of patients and families for their cultural, language, and religious requirements, their medical needs and emotional support. As the majority of its international caseload is either life-saving or life enhancing procedures, their honesty and integrity provides outstanding case management and better patient understanding.
3. International Patient Marketing - The Hospital actively supports web-based social networks, including Youtube, Facebook, and Twitter. It has its own blog. The hospital has a dedicated team of men and women available 24/7 with access to treating physicians who can respond to qualified patient inquiries.
4. Value For Services - India's hospitals are positioned to provide value for services and will continue to do so because the number of hospitals in India seeking the American or international patient market nurtures a competitive cost structure.
5. Patient Safety And Security - The Hospital wraps the traveling patient from America in a security blanket. From the initial hospital response, Fortis assigns dedicated staff representatives to the patient throughout their hospital stay and a treating physician who directly discusses procedures and outcomes before the patient leaves their home country. Communication with the patient's family physician is encouraged. Patients may stay in the hospital for their full recovery period to avoid moving to a hotel.
6. Transparency - Every effort is extended to ensure transparency of care, from cost to outcomes data. Patients receive a portfolio of their medical file and surgery documents including CT scans, MRI and X-rays, and operative notes to take back to their home country.
7. Attention To The Unique Needs Of The Medical Traveler - According to reports, more than 50% of Hospital's international patients are Americans. It offers prompt scheduling of pre-surgery preparation. It provides exemplary follow up care and services to monitor American medical travelers once they return home.
MTQUA's top 10 list of the World's best hospitals has 6 hospitals out of Asia, 2 from Europe and 2 from North America.
source:prnewswire.com
source:prnewswire.com
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